Our Hotel

Privacy Policy

Privacy Policy

1. Responsible Party

The entity responsible for data processing is:
Hotel & Restaurant Zum Kap Arkona

Kranich-Pedia Management UG (limited liability) & Co KG

Poggenhof 25
18569 Schaprode


Email: kontakt@kranichpedia.de

2. Collection and Processing of Personal Data

We collect and process our guests’ personal data solely within the framework of legal regulations (in particular, the EU General Data Protection Regulation – GDPR – and the Federal Data Protection Act – BDSG).

Personal data is primarily processed for the following purposes:

  • Contract management and booking administration

  • Guest service and support

  • Billing and payment processing

  • Compliance with legal obligations

3. Cookies and Web Tracking

Our website uses cookies to enhance user-friendliness and conduct statistical analyses on usage. Cookies are small text files stored on your device, which do not contain personal data unless you explicitly allow it.

You can prevent the storage of cookies by adjusting your browser software settings; however, please note that in this case, you may not be able to use all functions of our website in full.

4. Newsletter and Advertising Consent

If you have consented to receive our newsletter or other promotional materials, we use your personal data solely for this purpose. You can revoke your consent at any time without stating reasons – for example, via a link in the newsletter or by contacting us.

5. Data Security

We take all reasonable technical and organisational measures to protect your data from loss, destruction, access, alteration, or dissemination by unauthorised persons.

6. Rights of the Data Subject

You have the right to:

  • Access information about the personal data we store about you

  • Correct incorrect data

  • Delete or restrict processing

  • Object to processing

  • Data portability
    To exercise these rights or if you have privacy questions, you can contact us at any time.